Communication issues have been around since the stone age when humans used flint to etch messages in stone.  However, one would think that today with all the different ways to communicate, such as instant messaging, text messaging, e-mail, cell phones, etc., it would make communication easier.  In fact, with all these different ways to reach someone we have created yet another communication problem.  We have no idea which communication method will be the best in order to reach someone.  But how does this relate to the E-Business Suite?

While getting important information to people at the right time is difficult, it is practically impossible within the E-Business Suite.  Sure, you can send them an e-mail telling them to log off because of an unplanned maintenance window, but what if they are not logged on to their e-mail client.  You could always try calling them to ask them to log off, but what if they are not at their desk?  Now you've spent 15-20 minutes trying to get a hold of one user.  That is not a very efficient way to communicate.

The good news is that Unitask has found a better way.  With Unitask Communication Manager, you can send instant business messages from within the Oracle E-Business Suite.  Now administrators can send global messages about unplanned maintenance windows knowing users are actually getting the message.  In addition, using Communication Manager the E-Business Suite can generate instant business messages based on events that occur in the system.

And perhaps the best news is that we just released a version of Communication Manager that's available at no charge with a perpetual license.  So take a quick moment to download and install Communication Manager and start enhancing communication within the E-Business Suite.

Sincerely,
 
Michael Segev
President and CEO
michael.segev@unitask.com