As a business manager, key user or user within your organization, you may be concerned with such issues as:

• Staying abreast of critical business state changes or milestones
• Communicating procedural information to your user community
• Adhering to the organization’s operational processes
   

Unitask Communication Manager gives you the control to achieve your goals:

Know what’s happening and when

By enabling the Oracle E-Business Suite to trigger messages based on system events or conditions, Communication Manager helps organizations know when certain activities or milestones are achieved. Whether you are in Sales (a $1,000,000 order came in), Finance (that same $1,000,000 was just spent) or Shipping (running low on inventory), Communication Manager can send instant business messages based on pre-defined thresholds or events.

Communicate with other users

Need to tell others in your department that you’re closing the books starting at 5:00 PM?  Is the system shutting down at 9:00 PM for maintenance and you need to log off before losing all your work?  You can achieve greater operational control with Communication Manager.  At the heart of Communication Manager is the ability to send instant business messages to an individual, a group of individuals or to select Responsibility Groups.  And since the messages are received from within the Oracle E-Business Suite, Communication Manager virtually guarantees that the message is read by the people that need to know.

Adhere to procedures

Have you ever lost work because the Oracle E-Business Suite “unexpectedly” shut down?  Then you find out that a message was sent over e-mail and you just didn’t get to read it? Never again.  Communication Manager displays messages within the Oracle E-Business Suite itself.   With Communication Manager, you’ll know about unplanned outages the minute they’re announced.

As a technical manager within your organization, you may be concerned with such issues as:

• Meeting Service Level Agreements (SLAs)
• Automating alerts and message delivery
• Achieving greater control of your Oracle E-Business Suite environment.
   

Unitask Communication Manager gives you the control to achieve your goals:

Meet Service Level Agreements

While every organization strives for 100% uptime, issues do come up that require unexpected system downtime.  Unitask Communication Manager minimizes that downtime.  With Communication Manager, administrators can instantly alert the user community to an outage and request that users logoff. 

Administrators may also want to use Unitask Session Manager.  With Session Manager, if a user does not heed your Communication Manager - generated message, you can remotely terminate that user’s session with Session Manager.

Automate alerts and message delivery

By using Communication Managers flexible API, you can tune your Oracle E-Business Suite environment to send informative messages swiftly and automatically.  Imagine automating the following notifications:

• Alert a manager when an employee submits a purchase requisition for more than their approved amount
• Alert you and your team when certain processing thresholds are exceeded
• Alert management to security or compliance violations

Achieve greater control of your Oracle E-Business Suite environment

Communication Manager's unique ability to send instant business messages will simplify global communications, automate instant notification and enhance your control of your Oracle environment helping you achieve your IT goals.